Blog > Marketplace News > Lazada PH Sellers Need to Apply for The E-commerce Trust Mark by December 31
Lazada PH Sellers Need to Apply for The E-commerce Trust Mark by December 31
Jayson 19 Sep 2025 09:13ENCopy link & title
According to Lazada’s official news, in order to meet government compliance requirements, Filipino sellers must apply for the E-Commerce Philippine Trustmark on or before December 31, 2025 (Original September 30) to prevent your sales on the Lazada platform from being affected. Shops without a valid Trust Mark may face sales restrictions.
⚠️All ph sellers operating online are mandated by DTI to secure the Trustmark. This is a government requirement that shows your commitment to safe and responsible online selling.
The Philippines E-Commerce Trustmark is a voluntary digital label created under the Internet Transactions Act (RA 11967) and administered by the DTI-E-Commerce Bureau. The Department Administrative Order 25-07, issued on June 27, 2025, requires internet sellers to meet tight rules for business registration, consumer rights, and data protection.
Displaying the Trustmark informs buyers that items and services are genuine, secure, and supported by a structured dispute-resolution process. Global research has shown that trustmarks boost consumer confidence and transaction completion rates.
For more details, can refer to 👉"Boost Buyer Confidence: What is the PH E‑Commerce Trustmark?"
First, sellers must apply for the Trustmark at 👉 DTI Official
Upload required documents:
Then, just wait for document review. DTI will send payment instructions by email within 7 business days. Besides, DTI-registered Barangay Micro Business Enterprises (BMBEs) do not nee to pay the initial application fee. Once approved, you will receive your Trustmark certificate and security number.
Lazada will feature a submission area for vendors to enter their Trustmark information directly on the Business Information page.
Once the upload feature is available, further instructions will be provided.
Meanwhile, sellers are strongly recommended to submit their Trustmark application to DTI as soon as possible to fulfill the September 30 deadline.
Reminders:
Conclusion
The Philippines E-Commerce Trustmark is more than simply a badge; it's a catalyst. It matches regulatory requirements, increases merchant trust, and provides consumers with peace of mind in a fast expanding online economy (now valued at roughly USD 24 billion).
Philippine vendors can also utilize BigSeller to manage their stores in order to boost buyer trust in the platform.
⚠️All ph sellers operating online are mandated by DTI to secure the Trustmark. This is a government requirement that shows your commitment to safe and responsible online selling.
Want to manage multiple Lazada accounts at the same time?
Vist our website to know more 👉 BigSeller ERP
Vist our website to know more 👉 BigSeller ERP
1. What is the PH E‑Commerce Trustmark?
The Philippines E-Commerce Trustmark is a voluntary digital label created under the Internet Transactions Act (RA 11967) and administered by the DTI-E-Commerce Bureau. The Department Administrative Order 25-07, issued on June 27, 2025, requires internet sellers to meet tight rules for business registration, consumer rights, and data protection.
Displaying the Trustmark informs buyers that items and services are genuine, secure, and supported by a structured dispute-resolution process. Global research has shown that trustmarks boost consumer confidence and transaction completion rates.
For more details, can refer to 👉"Boost Buyer Confidence: What is the PH E‑Commerce Trustmark?"
2. How to Comply E‑Commerce Trustmark?
First, sellers must apply for the Trustmark at 👉 DTI Official
Upload required documents:
- Valid DTI / SEC / Cooperative certificate
- Other relevant permits (if applicable)
- BIR Certificate of Registration
- List of websites or platforms used
- Valid government-issued ID
- Customer complaint handling process (redress mechanism)
- Application/Renewal: ₱1,000.00
- Web admin: ₱100.00
- Documentary stamp tax: ₱30.00
- Total: ₱1,130.00
Then, just wait for document review. DTI will send payment instructions by email within 7 business days. Besides, DTI-registered Barangay Micro Business Enterprises (BMBEs) do not nee to pay the initial application fee. Once approved, you will receive your Trustmark certificate and security number.
3. What Should Sellers Do with Lazada?
Lazada will feature a submission area for vendors to enter their Trustmark information directly on the Business Information page.
Once the upload feature is available, further instructions will be provided.
Meanwhile, sellers are strongly recommended to submit their Trustmark application to DTI as soon as possible to fulfill the September 30 deadline.
Reminders:
- The trustmark is valid for one year and must be renewed on a regular basis.
- Trustmark holders must also maintain the required licenses or authorization to offer regulated products in accordance with the Internet Transactions Act.
Conclusion
The Philippines E-Commerce Trustmark is more than simply a badge; it's a catalyst. It matches regulatory requirements, increases merchant trust, and provides consumers with peace of mind in a fast expanding online economy (now valued at roughly USD 24 billion).
Philippine vendors can also utilize BigSeller to manage their stores in order to boost buyer trust in the platform.
BigSeller is the ultimate FREE e-commerce ERP for Southeast Asian sellers, designed to supercharge your business. Streamline everything in one place—from product listings and order processing to inventory management, financial tracking, and automated operations.
Vist our website to know more 👉BigSeller ERP
Vist our website to know more 👉BigSeller ERP
BigSeller-Blog Senior Writer: Jayson
Sir Jayson has worked in well-known e-commerce companies such as Shopee and TikTok Shop, helping hundreds of sellers to deepen their e-commerce industry, expand their business, and eventually become high-quality sellers.
